Lesson 9 - Windows Management

True/False
Indicate whether the statement is true or false.

____	1.	To start Windows, you only need to turn on your computer.

____	2.	The Windows 7 taskbar is the main screen  you see after you turn on your computer.

____	3.	Each type of window has its own special icon.

____	4.	To minimize all open windows at one time using the keyboard, press the Windows logo key, plus the letter “D.”

____	5.	Aero Flip 3D previews all the open windows in a stack.

____	6.	Microsoft Answers enables you to post questions or search for solutions in Windows online communities.

____	7.	Linux generally uses the term folder to represent a container for files and other directories.

____	8.	You use the same techniques to move, copy, deleted, and rename folders as you do for files.

____	9.	Using the AND operator in a search usually finds more documents than using the OR operator with the same search terms.

____	10.	In the ‘eight dot three’ file naming convention, the ‘three’ represents the file extension.

Multiple Choice
Identify the choice that best completes the statement or answers the question.

____	1.	To close all open programs and the user account so that another user can log on, use the ____ command.
a.	Log off	c.	Shut down	
b.	Switch user	d.	Restart	

____	2.	To close all open programs and turn off the computer, use the ____ command.
a.	Log off	c.	Shut down	
b.	Sleep	d.	Lock	

____	3.	Use the ____ to close an unresponsive application or process.
a.	Computer window	c.	Explorer window	
b.	Task Manager	d.	Shut down command	

____	4.	The ____ is located at the bottom of the Windows screen.
a.	desktop	c.	Task Manager	
b.	wallpaper	d.	taskbar	

____	5.	Which of the following is NOT part of the default Windows taskbar?
a.	Internet Explorer program icon	c.	Recycle Bin	
b.	Windows Explorer program icon	d.	notification area	

____	6.	The clock in the figure above is an example of a(n) ____.
a.	icon	c.	gadget	
b.	button	d.	file	

____	7.	When you ____ a desktop icon, a window opens to display folder or program contents.
a.	double-click	c.	select	
b.	click	d.	point to	

____	8.	Which of the following is NOT true about the active window?
a.	Its title bar is a different color or intensity.	c.	You can click a window’s button on the taskbar to make it active.	
b.	To make a window active, click any visible portion of it.	d.	To view a window containing icons for all items currently open, press and hold the Shift key, and then press Tab.	

____	9.	Which of the following is NOT an option for online help offered by the Help and Support Center?
a.	Windows Remote Assistance	c.	Microsoft customer support	
b.	Task Manager	d.	Microsoft Answers	

____	10.	The ____ window is designed to help you find, view, and manage files easily and effectively.
a.	Computer	c.	Task Manager	
b.	Explorer	d.	File	

____	11.	____ files are usually found in the Windows or Program files folder.
a.	Application	c.	Data	
b.	System	d.	Document	

____	12.	____ files creates a list of files organized by a characteristic.
a.	Organizing	c.	Retrieving	
b.	Selecting	d.	Sorting	

____	13.	The icons in the figure above are displayed in ____ view.
a.	List	c.	Sorted	
b.	Large Icon	d.	Computer	

____	14.	Which of the following is NOT an example of a Boolean operator?
a.	AND	c.	OR	
b.	WITH	d.	NOT	

____	15.	Which of the following is NOT true about naming and organizing files and folders?
a.	Newer versions of Windows allow file extensions up to 255 characters.	c.	Folders can be renamed in four ways. 	
b.	jpeg is a file extension used to designate some graphic files.	d.	File names can include spaces, punctuation marks, and some special characters.	

____	16.	Which of the following is NOT true about solving common file problems?
a.	You cannot find a file when it is hidden.	c.	When a file is not saved properly, it may become corrupted.	
b.	Generally, password-protected files are located on a server or computer used by more than one person.	d.	All of the above are true.	

Kasia is a technical support person in a small company. She is helping Gabriel with his problem accessing files on his computer.

____	17.	Gabriel has a file that he can open, but not edit. Kasia tells him the file is ____.
a.	corrupt	c.	read-only	
b.	password-protected	d.	damaged	

____	18.	Gabriel has a file that he cannot open in the program that created it. Kasia tells him the problem is likely that ____.
a.	the file extension was changed or deleted	c.	the file access is denied	
b.	the file is hidden	d.	the drive is full	

Summer is a new Windows user and is learning how to use windows and programs.

____	19.	Summer uses the ____ button to minimize all open windows at one time.
a.	Minimize	c.	Restore Down	
b.	Show desktop	d.	Any of the above.	

____	20.	Summer wants to use an online chat session to get help for her Windows problems, so she uses ____.
a.	Microsoft Answers	c.	Microsoft Windows Help	
b.	Windows Remote Assistance	d.	Microsoft customer support	

Lesson 9 - Windows Management
Answer Section

TRUE/FALSE

	1.	ANS:	T	PTS:	1	REF:	Mod 1-170

	2.	ANS:	F	PTS:	1	REF:	Mod 1-173

	3.	ANS:	T	PTS:	1	REF:	Mod 1-176

	4.	ANS:	F	PTS:	1	REF:	Mod 1-177

	5.	ANS:	T	PTS:	1	REF:	Mod 1-177

	6.	ANS:	T	PTS:	1	REF:	Mod 1-178

	7.	ANS:	F	PTS:	1	REF:	Mod 1-182

	8.	ANS:	T	PTS:	1	REF:	Mod 1-182

	9.	ANS:	F	PTS:	1	REF:	Mod 1-184

	10.	ANS:	T	PTS:	1	REF:	Mod 1-185

MULTIPLE CHOICE

	1.	ANS:	A	PTS:	1	REF:	Mod 1-170

	2.	ANS:	C	PTS:	1	REF:	Mod 1-170

	3.	ANS:	B	PTS:	1	REF:	Mod 1-171

	4.	ANS:	D	PTS:	1	REF:	Mod 1-173

	5.	ANS:	C	PTS:	1	REF:	Mod 1-174

	6.	ANS:	C	PTS:	1	REF:	Mod 1-176

	7.	ANS:	A	PTS:	1	REF:	Mod 1-176

	8.	ANS:	D	PTS:	1	REF:	Mod 1-177

	9.	ANS:	B	PTS:	1	REF:	Mod 1-178

	10.	ANS:	A	PTS:	1	REF:	Mod 1-179

	11.	ANS:	A	PTS:	1	REF:	Mod 1-181

	12.	ANS:	D	PTS:	1	REF:	Mod 1-182

	13.	ANS:	B	PTS:	1	REF:	Mod 1-180

	14.	ANS:	B	PTS:	1	REF:	Mod 1-184

	15.	ANS:	A	PTS:	1	REF:	Mod 1-186

	16.	ANS:	D	PTS:	1	REF:	Mod 1-187

	17.	ANS:	C	PTS:	1	REF:	Mod 1-187	TOP:	Critical Thinking

	18.	ANS:	A	PTS:	1	REF:	Mod 1-187	TOP:	Critical Thinking

	19.	ANS:	B	PTS:	1	REF:	Mod 1-177	TOP:	Critical Thinking

	20.	ANS:	D	PTS:	1	REF:	Mod 1-178	TOP:	Critical Thinking